Company
Benefits should make sense to the person using them.
Everyone Knows Roscoe is building the benefits colleague for energy workforces: someone every employee can ask, and a record that holds the broker and insurers to what they agreed.
Why we started
Everyone has a piece. Nobody has the whole.
An employee has a question. HR has a spreadsheet. The broker has an email thread. The answer is on page 34 of a policy nobody has open. And the person who needs it is on a rig in the North Sea at 2 a.m.
Roscoe connects them. The employee gets the answer from their own policy. HR gets the record of what was asked, promised and done. The broker gets clear requests with dates. And the employer can finally see whether its benefits program is working.
How we work
Four rules we build by.
Answer from the source
Every answer cites the reviewed policy page. When the wording doesn't settle it, Roscoe says so instead of guessing.
Private by default
Employees' conversations and health details are theirs. HR sees the work, never the question.
Record, don't remember
Requests, renewal steps and replies are recorded as they happen and can't be rewritten. Nobody argues from memory.
Work how people work
WhatsApp for crews, email for brokers, a Monday brief for HR. Nobody adopts a portal they didn't ask for.
What we are, and aren't
Clear about our role.
Roscoe is
- ✓The employee's first stop for benefits questions
- ✓HR's record of every request and renewal step
- ✓The way requests reach brokers and insurers, by email
- ✓Built for operators, drilling contractors and oilfield services
Roscoe isn't
- ✕An insurer: we don't underwrite or decide claims
- ✕A broker: we don't give advice or place cover
- ✕A medical service or an emergency line
- ✕A portal brokers or insurers have to adopt
Where we are
Opening pilots with energy employers.
Each pilot starts with one program and one group of employees. Every part, from WhatsApp to the Monday brief and the renewal emails, is switched on only once the policy documents are reviewed and the broker and insurer routes are agreed.
1. Review the sources
We read the schedules and wordings Roscoe will answer from, and agree what it can and can't say.
2. Agree the routes
Which mailbox each request goes to, who approves, and what each recipient receives.
3. Invite a cohort
A first group of employees, with success measures agreed with HR in advance.
The company
Everyone Knows Roscoe.
Roscoe is developed by Deronda Works Ltd. Everyone Knows Roscoe is the company; Roscoe is the assistant your employees talk to.
Get in touch
Tell us about your workforce.
Where your people work, how they rotate, and what your benefits program looks like today. We'll show you what Roscoe would do with it.